Insightly incident

Backend events processing exceptions

Notice Resolved View vendor source →

Insightly experienced a notice incident on July 27, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2021, 10:00 PM UTC
Resolved
Jul 27, 2021, 10:00 PM UTC
Duration
—
Detected by Pingoru
Jul 27, 2021, 10:00 PM UTC

Update timeline

  1. resolved Jul 28, 2021, 02:32 PM UTC

    For 20 minutes at 3:00 PM, PST we were alerted to our internal event messaging system became backed up and discarded events. This caused failed operations in webhooks, audit log events, workflow automation actions, and search sync during this timeframe. This issue was fixed at 3:20 pm and verified working correctly from that time on.