Insightly incident

Delay on Webhooks

Minor Resolved View vendor source →

Insightly experienced a minor incident on July 21, 2022 affecting Insightly Web App and Insightly API, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 06:06 PM UTC
Resolved
Jul 22, 2022, 01:33 AM UTC
Duration
7h 27m
Detected by Pingoru
Jul 21, 2022, 06:06 PM UTC

Affected components

Insightly Web AppInsightly API

Update timeline

  1. investigating Jul 21, 2022, 06:06 PM UTC

    We are investigating an issue with delays on webhooks firing.

  2. identified Jul 21, 2022, 06:09 PM UTC

    The issue has been identified, and we are working on a solution.

  3. identified Jul 22, 2022, 01:33 AM UTC

    We have implemented a fix for this issue, monitored it for effectiveness, and have resolved the issue.

  4. resolved Jul 22, 2022, 01:33 AM UTC

    This incident has been resolved.