Insightly incident
Delay in Webhooks and AppConnect Recipe Execution
Insightly experienced a minor incident on July 25, 2022 affecting Insightly Web App, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 25, 2022, 09:44 PM UTC
Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.
- monitoring Jul 25, 2022, 11:54 PM UTC
Delays in processing webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.
- identified Jul 26, 2022, 05:52 PM UTC
Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.
- monitoring Jul 26, 2022, 11:17 PM UTC
Delays in processing Webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.
- identified Jul 27, 2022, 03:04 PM UTC
Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.
- monitoring Jul 28, 2022, 04:59 AM UTC
Delays in processing Webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.
- resolved Jul 29, 2022, 06:37 PM UTC
This incident has been resolved.