Insightly incident

Network Connectivity to some Endpoints

Major Resolved View vendor source →

Insightly experienced a major incident on October 27, 2022 affecting Insightly Web App and Insightly API, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 09:44 AM UTC
Resolved
Oct 27, 2022, 01:51 PM UTC
Duration
4h 6m
Detected by Pingoru
Oct 27, 2022, 09:44 AM UTC

Affected components

Insightly Web AppInsightly API

Update timeline

  1. investigating Oct 27, 2022, 09:44 AM UTC

    We are currently investigating an issue with some of our network endpoints being unavailable.

  2. identified Oct 27, 2022, 11:19 AM UTC

    We have identified the source of the problems and are working with our service providers to remediate the issue.

  3. monitoring Oct 27, 2022, 12:38 PM UTC

    Connectivity has been restored, and we are monitoring this for stability.

  4. resolved Oct 27, 2022, 01:51 PM UTC

    This incident has been resolved