Insightly incident

Web Application Availability

Major Resolved View vendor source →

Insightly experienced a major incident on June 20, 2023 affecting Insightly Web App and Insightly API, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 11:57 PM UTC
Resolved
Jun 21, 2023, 12:05 AM UTC
Duration
7m
Detected by Pingoru
Jun 20, 2023, 11:57 PM UTC

Affected components

Insightly Web AppInsightly API

Update timeline

  1. investigating Jun 20, 2023, 11:57 PM UTC

    We are seeing elevated timeout rates and are investigating.

  2. monitoring Jun 21, 2023, 12:02 AM UTC

    We have identified the issue and have implemented a fix.

  3. resolved Jun 21, 2023, 12:05 AM UTC

    The incident has ben resolved, and all systems are functioning as expected.