Insightly incident

API Availability

Notice Resolved View vendor source →

Insightly experienced a notice incident on August 2, 2023 affecting Insightly API, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 08:38 AM UTC
Resolved
Aug 02, 2023, 11:02 AM UTC
Duration
2h 23m
Detected by Pingoru
Aug 02, 2023, 08:38 AM UTC

Affected components

Insightly API

Update timeline

  1. investigating Aug 02, 2023, 08:38 AM UTC

    We are investigating elevated error rates with our API.

  2. identified Aug 02, 2023, 09:13 AM UTC

    We've identified the cause of the errors, and are working on a resolution.

  3. identified Aug 02, 2023, 11:01 AM UTC

    We've implemented an update and all systems are functional.

  4. resolved Aug 02, 2023, 11:02 AM UTC

    This incident has been resolved.