Insightly incident

Global Search function outage

Major Resolved View vendor source →

Insightly experienced a major incident on November 14, 2023 affecting Insightly Web App, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 09:13 PM UTC
Resolved
Nov 14, 2023, 11:35 PM UTC
Duration
2h 22m
Detected by Pingoru
Nov 14, 2023, 09:13 PM UTC

Affected components

Insightly Web App

Update timeline

  1. investigating Nov 14, 2023, 09:13 PM UTC

    We are currently investigating an issue impacting Global Search. Object based search is functional.

  2. identified Nov 14, 2023, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 14, 2023, 11:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2023, 11:35 PM UTC

    This incident has been resolved.