Insightly incident

Delay in AppConnect Recipe Execution

Notice Resolved View vendor source →

Insightly experienced a notice incident on January 5, 2024 affecting Insightly Web App, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 04:30 PM UTC
Resolved
Jan 05, 2024, 09:26 PM UTC
Duration
4h 56m
Detected by Pingoru
Jan 05, 2024, 04:30 PM UTC

Affected components

Insightly Web App

Update timeline

  1. investigating Jan 05, 2024, 04:30 PM UTC

    Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 45 Min. We are working to reduce this delay back down to normal levels.

  2. monitoring Jan 05, 2024, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 05, 2024, 09:26 PM UTC

    This incident has been resolved.