Insightly incident

SSO Logins using Google workspace accounts are intermittently failing

Minor Resolved View vendor source →

Insightly experienced a minor incident on March 5, 2024 affecting Insightly Web App, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 04:08 PM UTC
Resolved
Mar 05, 2024, 04:47 PM UTC
Duration
38m
Detected by Pingoru
Mar 05, 2024, 04:08 PM UTC

Affected components

Insightly Web App

Update timeline

  1. investigating Mar 05, 2024, 04:08 PM UTC

    We are investigating issues with SSO logins using Google workspace accounts that are intermittently failing. We are engaged on this and will continue updating as we know more.

  2. identified Mar 05, 2024, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 05, 2024, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 05, 2024, 04:47 PM UTC

    This incident has been resolved.