Insightly incident

Backend events processing exceptions

Notice Resolved View vendor source →

Insightly experienced a notice incident on October 14, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 10:07 PM UTC
Resolved
Oct 14, 2021, 09:00 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2021, 10:07 PM UTC

Update timeline

  1. resolved Oct 14, 2021, 10:07 PM UTC

    For 20 minutes at 2:15 PM, PST we were alerted to our internal event messaging system became backed up and discarded events. This caused failed operations in webhooks, audit log events, workflow automation actions, and search sync during this timeframe. This issue was fixed at 2:25 pm and verified working correctly from that time on.