Insightly Outage History
Insightly is up right nowPingoru has recorded 53 incidents for Insightly: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 44 of 720 (6%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Major August 26, 2026 Elevated errors and login failures during application deploy 54m
Started Aug 26, 2026, 08:51 PM UTC· resolved Aug 26, 2026, 09:45 PM UTC
- resolved Aug 26, 2026, 09:58 PM UTC
Between approximately 1:51 PM and 2:45 PM PDT, some customers experienced errors and were unable to log in. The issue has been resolved and service is fully restored as of 2:45 PM PDT. We're continuing to monitor and apologize for the disruption.
Minor April 28, 2026 Delivery Issues Affecting Insightly Marketing Emails 1d 19h Insightly Web App
Started Apr 28, 2026, 10:59 PM UTC· resolved Apr 30, 2026, 06:50 PM UTC
- identified Apr 28, 2026, 10:59 PM UTC
We have identified that a specific email domain is currently being flagged by some providers, affecting the delivery of marketing emails. Our team is actively working on restoring. We will provide updates as we progress toward full resolution.
- monitoring Apr 28, 2026, 11:56 PM UTC
We have implemented a fix for the domain reputation issues and are seeing marketing emails successfully reaching inboxes again. We are currently monitoring at this time.
- resolved Apr 30, 2026, 06:50 PM UTC
The issue has been resolved since the 28th.
Minor February 24, 2026 Nylas Elevated API Errors and Increased Latency 1h 49m Insightly Web App
Started Feb 24, 2026, 09:01 PM UTC· resolved Feb 24, 2026, 10:51 PM UTC
- identified Feb 24, 2026, 09:01 PM UTC
We have identified the underlying issue contributing to elevated new grant creation feature. Additional information: https://status-v3.nylas.com/incidents/5znbs35pn314
- resolved Feb 24, 2026, 10:51 PM UTC
This incident has been resolved.
Minor July 28, 2025 Delay in AppConnect Recipe Execution and Workflows 1d Insightly Web App, Insightly API
Started Jul 28, 2025, 11:28 PM UTC· resolved Jul 29, 2025, 11:37 PM UTC
- investigating Jul 28, 2025, 11:28 PM UTC
Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of pp to 70 Min. We are working to reduce this delay back down to normal levels.
- identified Jul 29, 2025, 03:04 PM UTC
We've identified the cause, have eliminated the delays, and will be implementing a longer-term solution shortly.
- resolved Jul 29, 2025, 11:37 PM UTC
We have implemented a fix for the issue and have had no delays over the past 18 hours.
Notice July 24, 2025 Host availability - Service Disruption (5:00 PM – 6:10 PM) –
Started Jul 24, 2025, 12:00 AM UTC· resolved Jul 24, 2025, 12:00 AM UTC
- resolved Jul 24, 2025, 06:04 PM UTC
We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure. Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence. We apologize for the inconvenience and appreciate your patience.
Minor May 28, 2025 Delay in email notifications 5h 28m Insightly Web App
Started May 28, 2025, 09:05 PM UTC· resolved May 29, 2025, 02:33 AM UTC
- investigating May 28, 2025, 09:05 PM UTC
Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.
- monitoring May 28, 2025, 09:49 PM UTC
We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.
- resolved May 29, 2025, 02:33 AM UTC
This incident has been resolved.