Insightly incident

Delay in AppConnect Recipe Execution and Workflows

Minor Resolved View vendor source →

Insightly experienced a minor incident on May 29, 2025 affecting Insightly Web App and Insightly API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 09:40 PM UTC
Resolved
May 29, 2025, 10:50 PM UTC
Duration
1h 9m
Detected by Pingoru
May 29, 2025, 09:40 PM UTC

Affected components

Insightly Web AppInsightly API

Update timeline

  1. identified May 29, 2025, 09:40 PM UTC

    We are currently experiencing a delay in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows of up to 20 minutes. We are working to reduce this delay back down to normal levels.

  2. resolved May 29, 2025, 10:50 PM UTC

    We have resolved the delays in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows.