InsideSales incident

Clients in North America experiencing intermittent issues connecting to Playbooks

Minor Resolved View vendor source →

InsideSales experienced a minor incident on December 13, 2021 affecting Playbooks North America Region, lasting 6h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2021, 02:50 PM UTC
Resolved
Dec 13, 2021, 09:46 PM UTC
Duration
6h 56m
Detected by Pingoru
Dec 13, 2021, 02:50 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. investigating Dec 13, 2021, 02:50 PM UTC

    We are currently investigating intermittent connectivity issues for some clients in North America. We will continue to post updates through this forum.

  2. identified Dec 13, 2021, 03:18 PM UTC

    We have identified a fix for the issue and are in the process of implementing it. We will continue to post updates here.

  3. resolved Dec 13, 2021, 09:46 PM UTC

    This incident has been resolved - Should you experience any other issues, please report the issue in the normal way.