InsideSales incident

Issues with call dispositions, retrieving records, using templates in Playbooks.

Minor Resolved View vendor source →

InsideSales experienced a minor incident on February 2, 2022 affecting Playbooks North America Region, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2022, 03:00 PM UTC
Resolved
Feb 02, 2022, 03:40 PM UTC
Duration
40m
Detected by Pingoru
Feb 02, 2022, 03:00 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. monitoring Feb 02, 2022, 03:00 PM UTC

    We are aware of clients experiencing a number of issues when using Playbooks. We have found the root cause and fixed it, monitoring the situation

  2. resolved Feb 02, 2022, 03:40 PM UTC

    This incident has been resolved - Should you experience ongoing problems or issues of a different nature then please don't hesitate to log a ticket in the normal way.