InsideSales incident

Performance degradation affecting US customers

Minor Resolved View vendor source →

InsideSales experienced a minor incident on February 17, 2022 affecting Playbooks North America Region, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 11:16 PM UTC
Resolved
Feb 18, 2022, 01:53 AM UTC
Duration
2h 37m
Detected by Pingoru
Feb 17, 2022, 11:16 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. investigating Feb 17, 2022, 11:16 PM UTC

    We are experiencing performance degradation issues in the system. We are investigating what is affecting the issue.

  2. monitoring Feb 18, 2022, 12:00 AM UTC

    We have reviewed the system and the performance is back to normal. We will monitor for the next 2 hours. If you are still experiencing issues please create a Support ticket

  3. resolved Feb 18, 2022, 01:53 AM UTC

    We have monitored the performance for 2 hours, and everything is working as expected. We are now closing the incident. If you experience any other issues, please create a Support ticket with the details.