InsideSales incident

Playbooks - Incident on Import Record feature

Major Resolved View vendor source →

InsideSales experienced a major incident on April 14, 2022 affecting Playbooks North America Region, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2022, 01:16 PM UTC
Resolved
Apr 14, 2022, 02:17 PM UTC
Duration
1h 1m
Detected by Pingoru
Apr 14, 2022, 01:16 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. investigating Apr 14, 2022, 01:16 PM UTC

    We are aware of an ongoing incident on Playbooks Import Record feature. Our team is investigating the issue.

  2. monitoring Apr 14, 2022, 01:52 PM UTC

    A fix has been implemented and you should be facing no more issues with your Import Record feature. Please clear your browser cache before attempting a new Record Import. We thank you for your patience while we were resolving the issue

  3. resolved Apr 14, 2022, 02:17 PM UTC

    The incident has been confirmed as resolved. Thanks for your patience.