InsideSales incident

Playbooks users on the US East 1a pod may be experiencing issues making calls

Major Resolved View vendor source →

InsideSales experienced a major incident on July 1, 2022 affecting Playbooks North America Region, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2022, 04:44 PM UTC
Resolved
Jul 01, 2022, 09:13 PM UTC
Duration
4h 29m
Detected by Pingoru
Jul 01, 2022, 04:44 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. investigating Jul 01, 2022, 04:44 PM UTC

    We are investigating reports that some users may not be able to make calls, log into Salesforce or save notes. We will update this page with additional information as it becomes available.

  2. resolved Jul 01, 2022, 09:13 PM UTC

    Our team confirmed that the server had a temporary problem and is now working as intended. We were also able to make calls and we have not been able to detect any further issues at this time. Please contact Playbooks Support Team if any other issue is identified.