InsideSales experienced a notice incident on October 3, 2022 affecting Playbooks Asia Pacific Region and Playbooks EU Region and 1 more component, lasting 2d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Playbooks Asia Pacific RegionPlaybooks EU RegionPlaybooks Global RegionPlaybooks North America Region
Update timeline
- investigating Oct 03, 2022, 02:40 PM UTC
We are aware of an issue affecting certain users where it is not possible to advance between steps in Plays within the software. This is currently identified as only affecting Plays with hidden steps. We are working on identifying a solution and will provide you with further updates as they become available.
- monitoring Oct 04, 2022, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2022, 02:14 AM UTC
After monitoring our systems, we are now confident to say that this incident is resolved! Thank you for your patience!