inSided incident

SSO Login issues

Major Resolved View vendor source →

inSided experienced a major incident on June 27, 2025 affecting Status of our EMEA Community Infrastructure and Status of our US Community Infrastructure, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 07:26 AM UTC
Resolved
Jun 27, 2025, 09:39 AM UTC
Duration
2h 12m
Detected by Pingoru
Jun 27, 2025, 07:26 AM UTC

Affected components

Status of our EMEA Community InfrastructureStatus of our US Community Infrastructure

Update timeline

  1. investigating Jun 27, 2025, 07:26 AM UTC

    We are currently investigating an issue with SSO logins leading to an error 500 page after login.

  2. identified Jun 27, 2025, 07:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 27, 2025, 08:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2025, 09:39 AM UTC

    This incident has been resolved - we sincerely apologise for the disruption caused by this, any more issues or questions please email [email protected].