inSided experienced a major incident on July 15, 2025 affecting Status of our EMEA Community Infrastructure, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Status of our EMEA Community Infrastructure
Update timeline
- investigating Jul 15, 2025, 03:14 PM UTC
We are currently investing an issue with an elevated error rate (15-20%) affecting EU communities, we will update here once more information is available.
- identified Jul 15, 2025, 03:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 15, 2025, 03:34 PM UTC
This issue has been resolved and the platform is stable again. Any more follow up issues please contact [email protected] - apologies for this short disruption.