inSided experienced a major incident on April 17, 2023 affecting Reporting & Analytics and Reporting & Analytics, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting & AnalyticsReporting & Analytics
Update timeline
- investigating Apr 17, 2023, 09:01 AM UTC
We are currently investigating an issue that is affecting data exports - currently these are all stuck at 0% and cannot be generated correctly.
- identified Apr 17, 2023, 12:06 PM UTC
The issue has been identified and we are preparing a deployment now to fix this.
- resolved Apr 17, 2023, 01:45 PM UTC
This issue has been resolved - you will need to regenerate any of the stuck pending reports. Any continued issues please email [email protected].