inSided incident

EU communities - slowness in loading of community pages

Major Resolved View vendor source →

inSided experienced a major incident on May 5, 2023 affecting Status of our EMEA Community Infrastructure, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 02:14 PM UTC
Resolved
May 05, 2023, 03:50 PM UTC
Duration
1h 35m
Detected by Pingoru
May 05, 2023, 02:14 PM UTC

Affected components

Status of our EMEA Community Infrastructure

Update timeline

  1. investigating May 05, 2023, 02:14 PM UTC

    We are currently investigating some slowness and timeouts on the EU communities - we will post more information here once available.

  2. identified May 05, 2023, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2023, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2023, 03:50 PM UTC

    This incident has been resolved.