inSided incident

Newly created Articles/Product updates are not publishing or delayed

Major Resolved View vendor source →

inSided experienced a major incident on May 12, 2023 affecting Topic Moderation and Product Updates Module and 1 more component, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2023, 08:05 PM UTC
Resolved
May 15, 2023, 12:42 PM UTC
Duration
2d 16h
Detected by Pingoru
May 12, 2023, 08:05 PM UTC

Affected components

Topic ModerationProduct Updates ModuleTopic CreationUser Overview

Update timeline

  1. investigating May 12, 2023, 08:05 PM UTC

    We are currently investigating this issue.

  2. investigating May 12, 2023, 10:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 13, 2023, 03:37 PM UTC

    We implemented a mitigation and are monitoring the result of it.

  4. resolved May 15, 2023, 12:42 PM UTC

    This incident has been resolved. If you have any issues please reach out to our support team at [email protected]