inSided incident

[US Communities] - 18th May: Degraded performance in the US region

Major Resolved View vendor source →

inSided experienced a major incident on May 18, 2023 affecting Status of our US Community Infrastructure, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 02:30 PM UTC
Resolved
May 18, 2023, 05:30 PM UTC
Duration
3h
Detected by Pingoru
May 18, 2023, 02:30 PM UTC

Affected components

Status of our US Community Infrastructure

Update timeline

  1. investigating May 26, 2023, 07:47 AM UTC

    We are currently facing an issue with a processing slowdown in the US region, this is having an impact on the load and save times for various pages either on the community or with the control back end.

  2. resolved May 26, 2023, 07:49 AM UTC

    This issue has been resolved and the community load times are back to normal as of 19:30 CEST.