inSided incident

[EU + US Communities] Topic creation is delayed

Major Resolved View vendor source →

inSided experienced a major incident on August 14, 2023 affecting Topic Creation and Topic Creation, lasting 8h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 03:15 PM UTC
Resolved
Aug 15, 2023, 12:01 AM UTC
Duration
8h 45m
Detected by Pingoru
Aug 14, 2023, 03:15 PM UTC

Affected components

Topic CreationTopic Creation

Update timeline

  1. investigating Aug 14, 2023, 03:15 PM UTC

    Topic creation is delayed and results in a longer loading time. Refreshing the page and sending again may result in duplicates. We are currently investigating the issue.

  2. identified Aug 14, 2023, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 14, 2023, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 15, 2023, 12:01 AM UTC

    This incident has been resolved.