inSided incident

[EU + US Communities] Control rendering issue

Major Resolved View vendor source →

inSided experienced a major incident on October 19, 2023 affecting Status of our EMEA Community Infrastructure and Status of our US Community Infrastructure, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 01:50 PM UTC
Resolved
Oct 19, 2023, 02:29 PM UTC
Duration
39m
Detected by Pingoru
Oct 19, 2023, 01:50 PM UTC

Affected components

Status of our EMEA Community InfrastructureStatus of our US Community Infrastructure

Update timeline

  1. monitoring Oct 19, 2023, 01:50 PM UTC

    We are monitoring a fix for a temporary rendering issue in the control environments of all US + EU communities - this issue affected back end control only and the community pages + end users were unaffected by this.

  2. resolved Oct 19, 2023, 02:29 PM UTC

    This issue has been resolved, any residual issues noticed then please get in contact with support.