inSided incident

EU communities offline

Critical Resolved View vendor source →

inSided experienced a critical incident on February 8, 2024 affecting Status of our EMEA Community Infrastructure, lasting 6h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 02:06 PM UTC
Resolved
Feb 08, 2024, 08:37 PM UTC
Duration
6h 31m
Detected by Pingoru
Feb 08, 2024, 02:06 PM UTC

Affected components

Status of our EMEA Community Infrastructure

Update timeline

  1. investigating Feb 08, 2024, 02:06 PM UTC

    We are investigating this issue with the highest priority - will update here once more info is available.

  2. monitoring Feb 08, 2024, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 08, 2024, 08:37 PM UTC

    We monitored for a while and found that the cause of the incident did not repeat. We'll keep monitoring closely and will take necessary preventive measures.