inSided experienced a major incident on March 19, 2024 affecting Reporting & Analytics and Reporting & Analytics, lasting 11h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting & AnalyticsReporting & Analytics
Update timeline
- investigating Mar 19, 2024, 09:43 AM UTC
We are currently investigating an ongoing issue that is preventing the Analytics > Export functionality from working.
- identified Mar 19, 2024, 02:45 PM UTC
We have identified the root cause of the issue. A fix is being prepared for this.
- identified Mar 19, 2024, 09:13 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 19, 2024, 09:14 PM UTC
A fix has been deployed for this issue and the analytics export functionality is back up and running. If you still have any issues using the exports please reach out to us at [email protected].