inSided experienced a major incident on May 15, 2024 affecting User Overview and User overview, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
User OverviewUser overview
Update timeline
- investigating May 15, 2024, 09:28 AM UTC
We are currently investigating an issue with a number of control pages failing to render on both EU + US communities. This includes: user overview content overview email campaigns contact overview phrases overview
- identified May 15, 2024, 09:39 AM UTC
The issue has been identified and a fix is being implemented asap.
- resolved May 15, 2024, 10:44 AM UTC
A fix has been deployed and the functionality of all the Control pages has been restored. If you still have issues loading pages in Control don't hesitate to reach out to [email protected]