inSided incident

US Communities - Currently experiencing issues with community loading

Critical Resolved View vendor source →

inSided experienced a critical incident on July 10, 2024 affecting Status of our US Community Infrastructure, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 02:18 PM UTC
Resolved
Jul 10, 2024, 03:39 PM UTC
Duration
1h 21m
Detected by Pingoru
Jul 10, 2024, 02:18 PM UTC

Affected components

Status of our US Community Infrastructure

Update timeline

  1. investigating Jul 10, 2024, 02:18 PM UTC

    We are currently investigating this issue.

  2. identified Jul 10, 2024, 02:22 PM UTC

    We have identified an issue that was causing slow load times on US communities, we are investigating further with the highest priority. For now the platform is stable again.

  3. monitoring Jul 10, 2024, 02:35 PM UTC

    This issue has been resolved and we are monitoring the situation closely.

  4. resolved Jul 10, 2024, 03:39 PM UTC

    This incident has been resolved.