inSided experienced a critical incident on August 6, 2024 affecting Status of our EMEA Community Infrastructure and Status of our US Community Infrastructure, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Status of our EMEA Community InfrastructureStatus of our US Community Infrastructure
Update timeline
- investigating Aug 06, 2024, 08:20 AM UTC
We are currently investigating this issue.
- identified Aug 06, 2024, 08:25 AM UTC
We have identified an issue with a recent code deployment - we are in the process of rolling back to a previous version to restore service asap.
- identified Aug 06, 2024, 08:44 AM UTC
US hosted communities are online and stable again - we are continuing to work on a fix for EU communities.
- resolved Aug 06, 2024, 08:55 AM UTC
This incident has been resolved - EU communities are online again. Sincere apologies for the inconvenience - any more follow up issues please email [email protected].