inSided incident

Analytics Export functionality is not working

Minor Resolved View vendor source →

inSided experienced a minor incident on January 3, 2025 affecting Reporting & Analytics and Reporting & Analytics, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 06:20 AM UTC
Resolved
Jan 03, 2025, 08:48 AM UTC
Duration
2h 27m
Detected by Pingoru
Jan 03, 2025, 06:20 AM UTC

Affected components

Reporting & AnalyticsReporting & Analytics

Update timeline

  1. investigating Jan 03, 2025, 06:20 AM UTC

    We are currently investigating an ongoing issue that is preventing the Analytics > Export functionality from working.

  2. resolved Jan 03, 2025, 08:48 AM UTC

    We have deployed a fix for this issue, and it has been resolved across all instances. If you experience any further issues, please don't hesitate to contact us at [email protected].