inSided incident

[EU-based communities] Access issues in communities

Major Resolved View vendor source →

inSided experienced a major incident on January 15, 2025 affecting Status of our EMEA Community Infrastructure, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 10:28 AM UTC
Resolved
Jan 15, 2025, 10:52 AM UTC
Duration
24m
Detected by Pingoru
Jan 15, 2025, 10:28 AM UTC

Affected components

Status of our EMEA Community Infrastructure

Update timeline

  1. investigating Jan 15, 2025, 10:28 AM UTC

    We are investigating an ongoing issue with EU-based communities where access is currently not possbile

  2. monitoring Jan 15, 2025, 10:41 AM UTC

    The issue has been identified and we are deploying a fix. We will keep monitoring.

  3. resolved Jan 15, 2025, 10:52 AM UTC

    This incident has been resolved. If you have any issues with access please do not hesitate to reach out to [email protected]