Innovo incident

DNS Outage

Critical Resolved View vendor source →

Innovo experienced a critical incident on June 7, 2019 affecting Deliver and Customer Portal, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2019, 02:56 PM UTC
Resolved
Jun 07, 2019, 03:57 PM UTC
Duration
1h 1m
Detected by Pingoru
Jun 07, 2019, 02:56 PM UTC

Affected components

DeliverCustomer Portal

Update timeline

  1. investigating Jun 07, 2019, 02:56 PM UTC

    Our DNS provider is currently experiencing an outage which is effecting our services. We are currently investigating this issue.

  2. resolved Jun 07, 2019, 03:57 PM UTC

    Our service provider has restored DNS service. All of our services are now operational.