Innovo experienced a minor incident on March 18, 2022 affecting Deliver and Route and 1 more component, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2022, 05:02 PM UTC
The Google Maps Platform is experiencing elevated error rates and increased latency for the Directions and Route APIs. This is affecting how our maps display in Deliver, Deliver Web, and Route and are in the process of investigating other potential issues. You can check the status of the Google Maps Platform here - https://status.cloud.google.com/maps-platform/. We will send out another update when we know more.
- resolved Mar 18, 2022, 09:13 PM UTC
The issue seems to be mostly resolved. According to Google's status page (https://status.cloud.google.com/maps-platform/) they are still down however all of our apps seem to be working as normal. We'll continue to monitor and provide additional status updates as needed.