Inline Manual incident

Authoring Tool Unavailable

Notice Resolved View vendor source →

Inline Manual experienced a notice incident on December 5, 2023, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 10:53 AM UTC
Resolved
Dec 05, 2023, 05:23 PM UTC
Duration
6h 30m
Detected by Pingoru
Dec 05, 2023, 10:53 AM UTC

Update timeline

  1. investigating Dec 05, 2023, 10:53 AM UTC

    Authoring Tool is currently unavailable. We are actively investigating the issue and working to restore access as soon as possible. Thank you for your understanding and patience.

  2. identified Dec 05, 2023, 10:54 AM UTC

    We have identified the issue affecting the Authoring Tool and are diligently working on a fix. We expect to restore full functionality soon.

  3. monitoring Dec 05, 2023, 11:03 AM UTC

    The issue with the Authoring Tool has been resolved and we are now closely monitoring the system for stability. Thank you for your patience, and we apologize for any inconvenience caused. Please feel free to resume using the tool.

  4. resolved Dec 05, 2023, 05:23 PM UTC

    This incident has been resolved.