INKY incident
Widespread Microsoft 365 Issue Potentially Impacting Email
INKY experienced a minor incident on January 22, 2026 affecting Office 365, lasting 16h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Office 365
Update timeline
- investigating Jan 22, 2026, 08:49 PM UTC
Microsoft has identified a portion of service infrastructure in North America that is not processing traffic as expected. They are working to restore the infrastructure to a healthy state to achieve recovery. The issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender, Microsoft Exchange, and Microsoft Purview. Further information can be found in the admin center at status.cloud.microsoft or under MO1221364. Be aware that Microsoft's Status Page has been impacted by this as well.
- resolved Jan 23, 2026, 01:05 PM UTC
Microsoft reports that they have resolved the issue