INKY experienced a critical incident on July 31, 2023 affecting Dashboard Services US and Dashboard Services EU, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard Services USDashboard Services EU
Update timeline
- investigating Jul 31, 2023, 10:49 AM UTC
We are currently investigating the Dashboard service not being functional at the moment.
- monitoring Jul 31, 2023, 11:52 AM UTC
We have resolved the issues caused by a failed load balancer and are monitoring the situation.
- resolved Jul 31, 2023, 12:09 PM UTC
Dashboard service should be functional again for all users. If you are still experiencing issues, please submit a ticket to support via [email protected].