INKY experienced a major incident on September 13, 2023 affecting Dashboard Services US, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard Services US
Update timeline
- investigating Sep 13, 2023, 01:42 PM UTC
Inky is investigating an issue affecting the dashboard and preventing data from loading. Administration functions and settings changes remain available but you may not currently see graphs load while we resolve the issue.
- identified Sep 13, 2023, 02:07 PM UTC
Inky has isolated the issue affecting dashboard performance and we are restoring normal operations
- resolved Sep 13, 2023, 02:50 PM UTC
We have corrected the issue which effected data display on the dashboard.