INKY incident

Microsoft 365 customers be advised Microsoft incident EX682041 is resulting in some tenant admin contacts being BCC'd on outbound messages being incorrectly flagged as spam

Notice Resolved View vendor source →

INKY experienced a notice incident on October 17, 2023 affecting Inky Region 1 - Southeast US and Inky Region 2 - Eastern US and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 07:28 PM UTC
Resolved
Oct 17, 2023, 09:01 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 17, 2023, 07:28 PM UTC

Affected components

Inky Region 1 - Southeast USInky Region 2 - Eastern USInky Region 3 - Northwest USInky EU

Update timeline

  1. monitoring Oct 17, 2023, 07:28 PM UTC

    Please be advised that Microsoft has issued an incident EX682041 indicating that they are working on an issue affecting their outbound spam filter policies. Tenants that have an admin contact defined in their outbound spam policy may be BCC'd on messages sent by their users that Microsoft is incorrectly flagging as spam. Microsoft is working on the issue and Inky will be continuing to monitor the event.

  2. resolved Oct 17, 2023, 09:01 PM UTC

    Microsoft has confirmed that they believe that they have corrected the impact from this incident.