INKY incident

Sporadic Authentication Issues for INKY Dashboard

Minor Resolved View vendor source →

INKY experienced a minor incident on January 22, 2024 affecting Dashboard Services US and Dashboard Services EU, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 06:25 PM UTC
Resolved
Jan 22, 2024, 09:14 PM UTC
Duration
2h 48m
Detected by Pingoru
Jan 22, 2024, 06:25 PM UTC

Affected components

Dashboard Services USDashboard Services EU

Update timeline

  1. investigating Jan 22, 2024, 06:25 PM UTC

    We are currently investigating issues affecting some users being able to log into the Dashboard or Reporting Emails that require authentication.

  2. monitoring Jan 22, 2024, 07:54 PM UTC

    Authentication and log in are fully functional again. We are monitoring everything to ensure it is working as expected.

  3. resolved Jan 22, 2024, 09:14 PM UTC

    This incident has been resolved.