INKY experienced a minor incident on September 14, 2021 affecting Dashboard Services US, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2021, 02:58 PM UTC
We are investigating an increase in the rate of timeouts being seen by users of the Inky dashboard service. We apologize for the inconvenience and are working to restore normal operations. If you encounter a problem displaying report data please reload the page.
- identified Sep 14, 2021, 03:32 PM UTC
Inky engineers are working to resolve an issue that is causing a slowdown and some timeouts when accessing the Inky dashboard
- monitoring Sep 14, 2021, 05:07 PM UTC
inky engineers continue to monitor and insure the stability and performance of the dash boarding services.
- monitoring Sep 14, 2021, 06:58 PM UTC
Error rates have returned to normal and we continue to monitor to ensure all issues are resolved
- resolved Sep 15, 2021, 05:00 PM UTC
Inky engineers have confirmed that error rates and latency is normal for the dashboard reports and all issues have been resolved.