INKY incident

Delays in mail delivery for Office 365 customers

Minor Resolved View vendor source →

INKY experienced a minor incident on September 21, 2021 affecting Inky Region 1 - Southeast US and Inky Region 2 - Eastern US and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2021, 07:30 PM UTC
Resolved
Sep 21, 2021, 07:42 PM UTC
Duration
12m
Detected by Pingoru
Sep 21, 2021, 07:30 PM UTC

Affected components

Inky Region 1 - Southeast USInky Region 2 - Eastern USInky Region 3 - Northwest US

Update timeline

  1. investigating Sep 21, 2021, 07:30 PM UTC

    Inky is investigating an incident that may result in a delay in receiving O365 messages for several minutes. We are investigating the cause and insuring that no further impact is experienced.

  2. resolved Sep 21, 2021, 07:42 PM UTC

    Normal service has been restored to all regions