INKY incident

Dashboard authentication failures

Notice Resolved View vendor source →

INKY experienced a notice incident on August 3, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2022, 01:39 PM UTC
Resolved
Aug 03, 2022, 01:30 AM UTC
Duration
Detected by Pingoru
Aug 03, 2022, 01:39 PM UTC

Update timeline

  1. resolved Aug 03, 2022, 01:39 PM UTC

    Inky authentication hosts had a routing error that resulted in customers being unable to access the dashboard for several hours. Inky engineers identified and corrected the routing error restoring service on Aug 03 11:30GMT