INKY incident

Realtime link click analysis is resulting in some false positive returns

Minor Resolved View vendor source →

INKY experienced a minor incident on November 2, 2022 affecting Link Rewriting service, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 08:48 PM UTC
Resolved
Nov 02, 2022, 09:35 PM UTC
Duration
47m
Detected by Pingoru
Nov 02, 2022, 08:48 PM UTC

Affected components

Link Rewriting service

Update timeline

  1. investigating Nov 02, 2022, 08:48 PM UTC

    Inky engineers are investigating an increase in false positive results from our realtime link click analysis service.

  2. identified Nov 02, 2022, 08:49 PM UTC

    Engineers have determined a fix for the increase in false positive results for real time link analysis and are implementing that fix now. Additional updates will be posted as they become available

  3. identified Nov 02, 2022, 09:16 PM UTC

    Engineers are deploying the fix and errors rates are expected to return to normal over the next 30 minutes additional updates will be provided as they become available

  4. resolved Nov 02, 2022, 09:35 PM UTC

    The affected link rewrite service realtime link analysis has been restored to normal operation. We apologize for the inconvenience.