INKY experienced a minor incident on August 14, 2024 affecting Analysis, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Analysis
Update timeline
- identified Aug 14, 2024, 05:55 PM UTC
We have recognized the accuracy of our Graymail detection has taken a downturn due to an issue with a recent update. Our engineers are working on a fix now to get it back to expected levels.
- monitoring Aug 14, 2024, 07:39 PM UTC
Fixed the issue with the update and we are seeing expected levels of detection for the Graymail category once again. We will continue to monitor and ensure it stays within expected norms.
- resolved Aug 15, 2024, 12:06 AM UTC
Graymail detection has been running as expected for four hours now since the fix was put in place. Closing the issue as resolved.