Informed Repricer incident

Min/max price display issues for formula-set min prices

Notice Resolved View vendor source →

Informed Repricer experienced a notice incident on January 4, 2018, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2018, 02:48 AM UTC
Resolved
Jan 04, 2018, 03:51 AM UTC
Duration
1h 3m
Detected by Pingoru
Jan 04, 2018, 02:48 AM UTC

Update timeline

  1. investigating Jan 04, 2018, 02:48 AM UTC

    We are currently investigating reports regarding formula-set min and max prices not properly displaying for listings. Repricing appears to be unaffected by this and listings are still repricing according to formula-set min and max prices.

  2. identified Jan 04, 2018, 03:19 AM UTC

    The issue causing the min price field to display "Set Cost" when a formula is in use has been identified and is currently being resolved.

  3. resolved Jan 04, 2018, 03:51 AM UTC

    The issue affecting the display of min/max prices within Appeagle has been resolved. Our Engineers have confirmed the issue was limited to the display on Appeagle and did not affect repricing.