Informed Repricer experienced a minor incident on January 23, 2018, lasting 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 23, 2018, 05:56 PM UTC
A single user database has unexpectedly gone offline, some users will not be able to access the application until the database is recovered. We will provide further updates as soon as we know more.
- resolved Jan 23, 2018, 06:03 PM UTC
The auto-recovery mechanism we have in place for database failures operated as expected and the application is now back online for all users.