Informed Repricer incident

Edit Listing failing to load

Minor Resolved View vendor source →

Informed Repricer experienced a minor incident on December 22, 2018 affecting Webapp, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2018, 02:50 AM UTC
Resolved
Dec 22, 2018, 04:23 AM UTC
Duration
1h 32m
Detected by Pingoru
Dec 22, 2018, 02:50 AM UTC

Affected components

Webapp

Update timeline

  1. investigating Dec 22, 2018, 02:50 AM UTC

    Our monitoring systems and some users have reported that they are unable to edit listing details in their account, we are currently investigating.

  2. identified Dec 22, 2018, 03:24 AM UTC

    A date field in a database used to store listing metadata was altered to an incorrect format, a fix is being implemented and will be deployed shortly.

  3. resolved Dec 22, 2018, 04:23 AM UTC

    The issue has been corrected and the Edit Listing dialog is loading properly for all users.