Informed Repricer experienced a notice incident on April 1, 2020 affecting Upload Processing and Orders Download, lasting 17h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Upload ProcessingOrders Download
Update timeline
- investigating Apr 01, 2020, 08:31 PM UTC
We are currently experiencing an issue in our system resulting in degraded performance that may affect upload processing and page load times. We are current investigating and have made this our top priority. Additional updates will continue to be posted here.
- monitoring Apr 01, 2020, 09:59 PM UTC
A fix has been implemented; we will continue to monitor closely to ensure systems work as expected.
- resolved Apr 02, 2020, 01:51 PM UTC
After additional monitoring we have confirmed this issue has been resolved and our system is continuing to process uploads and load pages at their normal rate.